Why a landing page may not be best for a B2B’s “soft” offers

By now, you know the drill:  when you develop a Pay Per Click ad campaign, you also need to create one or more landing pages, on which your click-thrus will be encouraged to part with some of their strategic information in exchange for some sort of offer.

And for many companies, this is still the recommended approach.  However, there are a number of situations where a different approach may be better, and should at least be given careful consideration.  Some of these situations include:

  • B2Bs with a big-ticket, highly-considered product or service, where the offer is most likely something “soft”:  e.g., a white paper or webinar
  • divisions or lines of business which have little commonality with the other businesses of the company of which they’re a part
  • companies that hold a portfolio of brands, each of which has – and requires – greater visibility than the holding company itself

All of these cases have a couple of things in common: [Read more...]

If you’re not tracking calls, you may be missing some online ROI

We’ve blogged on this subject before, but now comes Melissa Burdon with a similar message on FutureNow …which basically is:

If you’re tracking only clicks as conversions, and not phone calls, you could be missing a significant portion of the ROI that’s due to your online marketing.

B2Bs tend to assume the universality of their usual model of present ad – click – fulfill offer – nurture for months.  But some prospects are in more of a hurry, and just might place an order – or at least take your 60-day free trial – if…  [Read more...]

Video: the best B2B marketing tool you’re probably not using

Video is, quite simply, “the fastest-growing media platform in history,” according to a new report from social media research consultancy Trendstream and research firm Lightspeed.  Yet many – perhaps most – B2Bs are content to sit back and watch their B2C marketing brethren have this medium all to themselves.

We’ll leave aside the no doubt deep-rooted, quasi-Freudian reasons for why this might be, in favor of pointing you to a nifty post by Kate Brodock on B2B Voices, who reasons:
“It can be easy to implement, it’s visual – which is one of the most appealing forms of content – and can be consumed quickly and easily, it builds awareness, and allows for an inside glimpse into your company, which may not happen a lot in the B2B setting.”
Reason enough for us!

Kate goes on to give a number of video how-to tips, including… [Read more...]

Why you really can’t (re)do your website in half the recommended time

Recently, we’ve been seeing a lot of the following sort of scenario happening in the late stages of a client’s decision to embark on a needed website redesign…

eMagine:  So Mary, how are things coming with the redesign project we’ve been discussing? …are you folks getting close to a decision yet?
Mary Marketer (client’s prime contact):  Good news, Phil;  I got the budget approved, and we’re about ready to get started.
Phil:  That’s great, Mary! …let’s go ahead and set up the kickoff meeting.
Mary:  Well, first let me give you the bad news;  in signing off on it, our CEO told me it was conditional on launching the new site by 10/30! …which is about half the time that was in your proposed timeline.

We’re not sure what explains this sort of arbitrary pressure, or why… [Read more...]

B2B Web Strategy Blog now a Featured Blog on B2B Marketing Zone

We learned last week that this blog (B2B Web Strategy) has been named a “Featured Blog” on the B2B Marketing Zone topic hub.  Topic hubs are sites that aggregate content from a variety of sources, organize that content around keywords in the topic domain, and support both manual and social curation of that content.

B2B Marketing Zone is a collaborative effort that was started by Tom Pick (who writes the WebMarketCentral blog) and Tony Karrer (of eLearning Technology), and officially launched on July 1, 2009.  Its stated goals are to…

collect high quality content - the most recent and best as defined by the community, primarily via social signals;

provide an easy to navigate site for end users who are most often not regular readers of blogs and other sources;

be a jump-off point to the sources of the content; and

help surface content that might not otherwise be found.

Those goals are evidently being realized, because the site has rapidly become one of the premier resources for B2B thought leadership content.

We are of course gratified for this recognition that our work is viewed as relevant and useful to the B2B/marketing community …because that’s really why we keep doing it.  This vehicle can only help our work reach a substantially wider audience going forward.

Your B2B marketing should sell the sales conversation, not the product

One of the unintended consequences of the Web for many B2Bs has been a bit of encroachment by Marketing into functions traditionally done by Sales:  for example, customer references (now case studies) and presentations (now webinars or videos).
That’s not all bad in itself;  but when it reaches the point where the impersonal, canned pitch or story attempts to replace the personal, “your-unique-business-problem / our-tailored-solution” sales conversation, then it potentially becomes a serious problem.

Because the Web has made it so easy to provide information, there’s a tendency among some B2Bs to act as though [Read more...]

How come white papers are still so doggone …well, white??

No question, white papers have become a fundamental building block of most B2B companies’ marketing strategy, used to demonstrate thought leadership and entice suspects to surrender their contact information and become prospects.

In view of that importance, it’s fair to ask:  given the monumental changes wrought by the Web that enables their global propagation, how can it be that white papers have scarcely changed in format and appearance since the days of Gutenberg?  By and large, they still resemble nothing so much as a student’s senior thesis.

Writing in his White Paper Pundit, Jonathan Kantor provides… [Read more...]