Is Bing slip-sliding away… destination: irrelevance?

We haven’t followed all the twists and turns very closely since our “Bing or bust?” post, a couple weeks after Bing’s announcement.  Taking a fresh look today, what’s most striking is how very little the search-engine landscape has really changed.

According to comScore data, Microsoft’s share of US searches went from 8.0% back in May (just barely pre-Bing) to 9.9 in October.  That may sound fairly good on its face, until one takes a closer look and discovers several other factors: [Read more...]

Inbound marketing is changing the game… are you ready to play?

There’s been a fair amount of buzz lately about inbound vs. outbound marketing …but what do these terms really mean, anyway?  Is there a train here leaving the station that B2Bs should be on?

Posting on The Customer Collective, Mike Frichol was good enough to provide us with some useful definitions:

  • Outbound = “the traditional push style of marketing of sending messages to the masses to attract the attention of those who may have a need for a product/service/solution.”  Typical examples include TV or print advertising, direct mail, telemarketing, etc.
  • Inbound = “a pull style of marketing focused on being found by prospective buyers.”  Typical examples include… [Read more...]

Why can’t your B2B website be more like a social network?

We’ve all seen them… the static B2B website that looks more than anything like a 10-page brochure (hopefully, yours isn’t one of them!).  And we’ve heard all the excuses for why they tend to stay that way:

  • we don’t have budget to redo our site
  • all we really need to do is put forth an attractive image and our contact info
  • our top management isn’t really committed to online
  • our prospects don’t buy online, anyway

Kipp Bodnar (who’s heard all this before, too) got to pondering this issue while book-shopping on amazon.com, and wrote up… [Read more...]

The long and short of website copy

You may need to be of a certain age to relate well to the debate over long vs. short website copy.  In particular, as Sonia Simone reminds us in a post on Copyblogger, it helps if you can recall those halcyon days when direct mail (along with print/TV advertising, of course) was a company’s chief means of reaching prospects.

“Decades ago”, Sonia says, “successful direct mail copywriters like Gary Bencivenga and Gene Schwartz noticed that ‘the more you told, the more you sold.’  In other words, the more relevant, compelling information they could cram into a piece of physical mail, the more likely it was that the customer would buy.”

Fast-forward to the Web era, and you’ll find (many say unfortunately) a camp that has taken those principles and… [Read more...]