Does your site provide too much stuff, but too little information?

Perhaps it’s because B2Bs are getting the message that they need substantial content in order to make their sites adequately visible to the search engines.  Or maybe it’s just a feeling that “bigger is better.”

Whatever the reason, we’re noticing lately that some clients are throwing lots of content up on their sites, though perhaps not with sufficiently careful consideration of what each page of it will do for their visitors (if anything).  We’ve started thinking of it as the “too much stuff, too little information” syndrome.

Also noting this trend – with some alarm – is Susan Fantle;  in a recent post over on her B2BMarketingSmarts blog, she suggests that [Read more...]

Nine mistakes to avoid in writing online B2B lead-generation copy

Ambal Balakrishnan has done us a great service by collecting the thoughts of several experts on the subject above, then posting the collection in ClickInsights.  His experts:  Michael Stelzner, Stephanie Tilton, Cindy King, Michele Linn, Jonathan Kranz.  We’ve picked out a “top nine” here;  for the rest – plus more depth – just click on over:

  • Failing to incent the prospect to read on.  Within seconds, you need to grab [Read more...]

Search engine rankings get way more focus than they deserve

We’ve blogged before about the dangers of B2Bs (usually their CEOs) focusing on their ranking on search engine results pages (SERP), to the exclusion of nearly everything else.  Then there’s their willingness to exert virtually any effort in order to be “#1 by Monday” …anything, that is, except upgrade their site’s content, follow SEO best practices, and buy some traffic using pay per click (PPC) advertising while waiting for rankings to improve.

Maybe we’ve been too subtle …or “too light”, as the beer commercial says.  So let’s just go ahead and take the gloves off for a change.

How insignificant or misleading are search engine rankings?  Let me count the ways… [Read more...]

It’s safe to go back in the water with images again

In the beginning – circa 1994 – the Web was eagerly awaited as a place where visually interesting content would proliferate.  After all, was not HTML specifically designed for the (relatively) simple development of pages containing both images and text?  It’s no real accident that website development came to be most often called “website design”, and that at least as many of the initial crop of Webmasters came out of graphic design as out of IT.

It was a wild time, those late 90s:  Webmasters were dueling each other to put up the flashiest, jazziest sites;  and everyone and their grandma, it seemed, was lighting a fiber network to ensure the availability of the colossal bandwidth that would surely be needed to support all that Web traffic.  Then came [Read more...]

New social media monitoring tools: easier and more insightful

Most experts on the subject agree:  the first thing you should do in a social media program is to monitor what’s already “out there”, meaning what’s being said about your firm or brand.  It only stands to reason that what you learn from listening will help make whatever else you intended to do more responsive and smarter-seeming.  And it can reveal immediate and ongoing opportunities for engaging in meaningful conversations with customers and influencers.

In the past, monitoring was easier said than done.  In particular, it was difficult to gauge the relative influence of a given comment’s source, or analyze how your brand was faring against competitors’ in the sea of online comments.

The good news, however, is that [Read more...]

Thinking about email for B2B lead generation? …think twice.

We sing the praises of email, and many of our B2B clients use it pretty religiously, too …primarily for nurturing prospects in the pipeline.  But what about email for lead generation?  On the surface, it sounds great:  its cost is so much lower than postal mail, and the results can be known much more quickly.

But hold on a minute, cautions David Ariss in a guest post for B2BMarketingSmarts.  David’s firm (Ariss Marketing Group) recently ran a campaign for a large B2B publisher, sending the same survey and choice of offers via both email (n=30,000) and postal mail (n=100,000).  Both utilized primarily the client’s in-house list, augmented by highly targeted outside lists.  The results may astound you… [Read more...]

Dealing with the complex challenges of B2B search marketing

Anyone involved with B2B search marketing is well aware that it’s just not easy.  After all, you’re dealing with prospects who are very intelligent, well placed in their firms, who are going to spend substantial time considering your solution (along with those of your competitors).  Gimmicks just aren’t going to work in this scenario.

What’s worse, B2B purchase transactions tend to follow a myriad of paths to completion, and attempts to force them into academic stages like Awareness / Consideration / Negotiation / Purchase are likely to prove misleading or frustrating at best.

Posting in B2B Online Marketing, S. Ryan DeShazer takes note of these facts and, thankfully, offers a few helpful pointers… [Read more...]